Have a question about buying, selling, or using our platform? Our support team is here to help you 24/7. Reach out to us for inquiries, partnership opportunities, or assistance with your account.
Get quick answers about how E-Metal Bazar works and how it can help your business.
Q: What is E-Metal Bazar and how does it work?
E-Metal Bazar is a digital platform connecting buyers and sellers of metals and industrial raw materials. Buyers can post their requirements, compare multiple supplier offers, and place orders securely online.
Q: Is E-Metal Bazar free to use for buyers and sellers?
Yes! Buyers can register and post inquiries free of cost. Sellers can list products and receive leads. We also offer premium membership plans for sellers who want priority leads and extra visibility.
Q: How do you ensure the quality of sellers and products?
We verify every seller before onboarding and encourage them to upload quality certifications. Buyers can also rate suppliers, helping maintain a transparent and trustworthy marketplace.
Q: Can I track my orders placed through E-Metal Bazar?
Yes. Once an order is confirmed, you can track its status in real-time from your dashboard — from order confirmation to dispatch and delivery.
Q: Is there support if I face issues with an order?
Absolutely. Our customer support team assists buyers and sellers with disputes, delayed shipments, or payment concerns to ensure a smooth and reliable experience.
Q: How do I buy products?
Browse categories or search, add items to your cart, and proceed to checkout. You’ll receive an invoice with GST included. Buyers can also browse offcuts/end pieces on our Mobile App & Website at prices lower than raw materials.
Q: How do sellers list products?
After login, sellers can go to Seller Dashboard → Add Product and upload product details (size, grade, price, stock, location). They can also update offcuts/end pieces with detailed information for buyers to purchase.
Q: What are the benefits of using E-Metal Bazar?
Profit - Achieve better margins in selling and purchasing end pieces.
Space Utilization - Convert inventory into revenue and save company space.
Money Circulation – Khelat bhandwal.
Custom Cutting Facilities.
Quality - All material is verified and delivered with test certificates if required (charges applicable & paid by customer).
Q: How to operate on E-Metal Bazar?
For Sellers: Update offcuts/end pieces on our Mobile App & website with material grade, shape, sizes, and quantity.
For Buyers: Browse your requirements on our Mobile App & Website. Materials are offered at prices lower than raw materials.
Q: Who handles delivery?
Sellers can provide self-delivery, or buyers can book logistics through Metal Bazar’s partner transporters. Buyers can also arrange self-pickup from the seller’s location.
